A couple of weeks ago we had the pleasure of joining Dr. Ingo Hofacker, Senior VP of IoT at T-Systems, Dr. Felix Wunderer, VP IoT Products & Services and other members of the Deutsche Telekom IoT leadership team, and senior executives from Bezeq, for a few action-packed days with Axonize. We spent time visiting customers, taking care of business, and discussing Bezeq’s journey as a customer-centric IoT service provider.
Among the happy customers whom we visited:
- A school system in a medium sized city — Their goal was to increase the energy efficiency of their pre-schools and schools. Each location was equipped with a smart outlet that monitored energy consumption from the A/Cs and projectors. The system sends alerts when electricity is consumed during off-hours and can even initiate remote shut-down, whether manually or automatically. Interestingly, during the first day of installation, a teacher accidentally left the A/C on. The platform immediately alerted the maintenance department, and they were able to shut the A/C down remotely. City officials confirmed that there is clearly a positive ROI on this project.
- A leading catering company – Who runs a large refrigeration operation, with separate units for various food types, finished product, freezers, etc. Each refrigerator is equipped with temperature, humidity and door open/close sensors to prevent costly food spoilage and to meet food safety regulations. The rules, alerts and settings are configured separately for each refrigerator. The entire location is also equipped with safety sensors like flood and smoke detectors.
- A large architecture firm that has digitized their entire server room — They installed door sensors on the server cabinets and onthe door. Room temperature is critical in server rooms. They also set up safety sensors for glass shattering, smoke and flooding. They are very happy with their investment, especially since a week into the project the room flooded, at which time, they received a timely alert and avoided damage to their very expensive equipment.
At the Axonize office we managed to grab a couple of the senior executives who shared their thoughts about the Axonize platform, and its value to service providers. Watch the videos below to hear what they had to say:
What did Bezeq have to say about the value of an IoT Platform?
Gil Rosen, Bezeq’s Chief Marketing and Innovation Officer, gave a fascinating talk about how selling IoT applications impacted Bezeq’s customer relationships. In a nutshell, and we will expand on this in a subsequent post, the conversations sales executives are having with their customers are shifting dramatically. These executives should have a deep understanding of their customer’s business in order to to sell IoT projects, as opposed to when they were selling data and connectivity. This is leading to much stronger, more impactful customer relationships, where Bezeq is clearly adding value.
To sum up the visit, check out the eloquent post Amit Keren, Managing Director of DT Israel shared:
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